Frequently Asked Questions
Everything you need to know about your Acure beauty experience.
Are your products 100% vegan and cruelty-free?
Yes, absolutely. All Acure products are 100% vegan and certified cruelty-free. We never test on animals and we do not use any animal-derived ingredients in our formulations.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Do your products contain parabens or sulfates?
No. We pride ourselves on clean beauty. All of our products are formulated without parabens, sulfates, mineral oil, petrolatum, or formaldehyde.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
How can I track the status of my order?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your Acure account and view your order history to see real-time updates.